Cole Harris
Companies that aren’t considered “essential” by the government’s definition are having to get creative to avoid taking a major hit or going under altogether. You’ve likely seen many companies posting their responses to the coronavirus on their websites or social media pages. They may have decided to enact strict social distancing policies, offer online-only service with contactless delivery or pickup, or other measures to keep their employees and customers safe, while still staying open for business.
One replacement window company in San Diego, BM Windows, has come up with a strategy of its own in response to these unusual times. First and foremost, they are taking precautions like requiring all of their employees to wear masks, maintain social distance, and engage in regular hand washing. They do wellness checks with their employees before work every morning to ensure their employees are healthy and symptom-free.
Second, they are conducting at-home consultations outside, which, thankfully, the mild year-round San Diego temperatures allows for. BM Windows team members are able to answer any questions that the homeowners have and take measurements without ever entering the home. They can then provide homeowners with a detailed estimate for replacing their home’s windows and patio doors.
Since all of the windows and doors sold by BM Windows are custom ordered and take several weeks to be manufactured, the windows and doors that are ordered now likely won’t arrive until after many of the restrictions on businesses and individuals have been lifted. If the restrictions remain in place for longer than most people expect, BM Windows is offering to store the windows and doors in their secure warehouse until they can be safely installed.
For past customers who are in need of window repairs, BM Windows is still doing service calls for emergency situations, such as broken or leaking windows. All other non-urgent service calls are being postponed until restrictions in San Diego are lifted.
Finally, BM Windows is now offering six-month, same-as-cash financing for all new customers. BM Windows customers will make no payments and accrue no interest on the purchase of replacement windows and doors for six months. BM Windows owner Michal Bohm notes that this is a limited time offer that he hopes will help homeowners feel more comfortable purchasing windows and doors during this uncertain financial time.
Bohm also commented that he is taking all of these measures because he cares about the health and safety of his employees and the San Diego community, but also because he is committed to providing replacement windows and doors to those who need them, and to keeping his team working.
Everyone is doing what they can to get through these trying times unscathed. Businesses like BM Windows are no exception. You can learn more about BM Windows by visiting their website: https://www.bmwindowsca.com/.
